Privacy policy
Privacy Policy
Last updated: July 20, 2026
Odd Atrium respects the privacy of its visitors and customers. This Privacy Policy explains what personal information we collect, how we use and share it, and the choices available to you.
1. Information We Collect
Depending on how you interact with our store, we may collect:
- Contact and order information, including your name, email address, telephone number, billing address and shipping address.
- Transaction information, including products viewed, added to your cart or purchased, order history, payment confirmation and shipping details.
- Communications you send to us, including customer service requests.
- Technical information, including your IP address, browser, device, network information and how you use the website.
- Marketing preferences, including whether you have chosen to receive promotional emails.
2. Payments
Payments are processed securely through Shopify Payments and, when selected at checkout, PayPal.
Odd Atrium does not receive or store your complete credit-card number. Payment providers process payment information according to their own privacy and security practices.
Available payment methods may include major credit cards, Shop Pay, Apple Pay, Google Pay and other methods supported through Shopify Payments.
3. How We Use Your Information
We may use your information to:
- Process payments and complete purchases.
- Send orders to Printful for production, fulfilment and delivery.
- Provide order confirmations, tracking information and customer support.
- Detect fraud, misuse or security threats.
- Maintain business, accounting, tax and legal records.
- Improve the performance and usability of the store.
- Send marketing communications when you have chosen to receive them.
You may unsubscribe from promotional emails at any time using the unsubscribe link included in the message.
4. How We Share Information
We share personal information only when reasonably necessary to operate the store, complete transactions, comply with legal obligations or protect our business and customers.
Service providers may include:
- Shopify, which hosts the store and provides checkout, payment and ecommerce services.
- Shopify Payments and PayPal, which process payments.
- Printful, which receives the information required to produce and ship your order.
- Shipping carriers and delivery providers.
- Analytics, security, email and other service providers used to operate the store.
We do not sell personal information for money. Certain analytics or advertising technologies may be legally considered the “sharing” or “sale” of information in some jurisdictions. Where required, you may have the right to opt out through the privacy options provided on the website.
5. Cookies and Similar Technologies
We and our service providers may use cookies and similar technologies to:
- Remember your shopping cart and preferences.
- Operate checkout and customer-account features.
- Maintain site security and prevent fraud.
- Understand website traffic and performance.
- Measure or personalize marketing where permitted.
You may control cookies through your browser settings and any cookie-preference tools provided on the website. Disabling necessary cookies may prevent parts of the store or checkout from working correctly.
6. Data Retention
We retain personal information only for as long as reasonably necessary to complete orders, provide support, maintain required business and tax records, resolve disputes, prevent fraud and meet legal obligations.
Retention periods may vary depending on the type of information and the reason it was collected.
7. International Processing
Shopify, Printful, payment providers and other service providers may process or store information outside your province or country. As a result, your information may be subject to the laws of the jurisdiction where it is processed.
8. Security
We use reasonable administrative, technical and organizational measures to protect personal information. However, no website, electronic transmission or storage system can be guaranteed to be completely secure.
Please do not send payment-card details or other highly sensitive information through ordinary email.
9. Your Rights
Depending on where you live, you may have the right to:
- Request access to personal information held about you.
- Request correction of inaccurate information.
- Request deletion of certain information.
- Withdraw consent where processing is based on consent.
- Object to or restrict certain uses of your information.
- Opt out of certain targeted advertising or data sharing.
- Request information about how your data has been used or disclosed.
These rights may be limited where information must be retained for legal, tax, fraud-prevention or legitimate business purposes.
To submit a privacy request, contact hello@oddatrium.com. We may need to verify your identity before completing a request.
10. Children’s Privacy
The store is not directed toward children, and Odd Atrium does not knowingly collect personal information from children below the age at which they may legally provide consent in their jurisdiction.
11. Third-Party Links
The website may contain links to third-party websites or services. Odd Atrium is not responsible for the privacy, security or content practices of websites that we do not operate.
12. Updates to This Policy
We may update this Privacy Policy to reflect changes to our store, service providers, legal obligations or business practices. The revised version will be posted on this page with an updated date.
13. Contact
For questions, privacy requests or complaints concerning this policy, contact:
Odd Atrium
Email: hello@oddatrium.com
Location: Edmonton, Alberta, Canada